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Client Manager in REDFERN, New South Wales

Client Manager
Client Manager

EMPLOYMENT OPPORTUNITY
Title Client Manager
Department Client Management
Reports to Senior Client Manager
WHO ARE CDS GLOBAL?
CDS Global is a fulfillment service provider, specialising in subscription management for international and domestic publishers.
JOB SUMMARY
The Client Manager is responsible for providing a high level of service to CDS Global clients and their customer base. This is a hands on role which involves the Client Manager working closely with CDS Global clients on key areas of their business such as acquisition and renewal campaigns, project management and data maintenance. The Client Manager ensures the timely and successful delivery of campaigns and projects according to our client’s needs, and functions as a liaison between CDS Global clients and relevant internal teams.
The Client Manager should build and maintain strong relationships with CDS Global clients and stakeholders identify growth opportunities and report on key account activity.
MINIMUM REQUIREMENTS
Essential:
• A minimum of two years experience in Account Management
Desirable:
• A background in Media/Publishing/Outsourcing
• Sound understanding of Advantage Subscription & Access Management software
ABILITIES/SKILLS
• Proven ability to manage multiple projects at one time while paying strict attention to detail.
• Computer literate in Microsoft Windows applications
• Ability to work under pressure
• Sound conflict resolution skills and problem solving ability. • Shows initiative, is flexible with a “can do” attitude and a sense of urgency.
• Self starter, highly motivated and a team player.
• Experience in delivering client focus solutions to customer requirements.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communication skills
Please make sure the questions below are answered:
1. Earliest start date
2. Give 3 qualities your last employer would use to describe you
3. In no more than 50 words, tell us why we should hire you
4. Salary expectations (not including superannuation)
5. What magazines do you read?
CLOSING DATE
Please submit your written expression of interest and resume no later than close of business Wednesday, 23th July 2014.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in similar roles. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.